A Room Outside has been a valued customer at Linked Finance since 2017.
Owners Caroline and Liam Whelan have worked closely with Linked Finance and their dedicated Account Manager, Shane O’Connor, to organise business financing over the last number of years to take their business to new and exciting heights.
Business: A Room Outside, Ireland’s premier outdoor living specialists.
Purpose: Increase stock and inventory levels.
At Linked Finance we aim to provide speed, simplicity, and support for every customer we deal with to ensure they get the right business financing at the right time. For repeat customers like A Room Outside, they know what to expect and we make sure that they are getting the support that won’t be found anywhere else.
Our account managers contact their portfolio of customers on a regular basis and when Liam was contacted by Shane for a routine check-up in March, he learned that A Room Outside was looking to build up its stock to prepare for a busy summer and to make sure it would be in the best position to serve its customers.
By the close of business the next day, the required documentation had been submitted for processing by the Linked Finance team.
A Room Outside received their offer before lunchtime the next day. That was it! The entire process took less than 2 business days from start to finish, and Liam was able to draw down the funds without any delays.
Whether Caroline or Liam had any questions about documentation, the projected timeline, or any additional needs Shane was always at the other end of the phone to ensure everything went smoothly.
Shane, in tandem with the wider team, was able to take care of everything to make sure the process went as smoothly as possible.
This allowed the team at A Room Outside to focus on what is most important to them – their business.
“When you are borrowing from Linked Finance, the one thing I have to say is, that there is much less documentation, literally two years accounts and a couple of months bank statements and that was it.”
Liam Whelan, A Room Outside
Account Manager, Shane O’Connor has worked alongside A Room Outside before and has been able to support them throughout a number of loans now.
Throughout the year Shane always stayed in contact with Caroline and Liam to ensure they had the support that we know our customers value.
Over the last decade, we have dealt with thousands of businesses across Ireland, and we have been able to learn from business owners about what is most important to them.
We pride ourselves on being able to provide a level of support that you won’t find anywhere else. We consistently maintain a customer satisfaction rating of over 95% to ensure we are always their first choice for new and returning customers looking for business finance.
“Linked Finance do understand the needs, they understand how small businesses work, and I would highly recommend using them”
Liam Whelan, A Room Outside